RuruVerse Studio Private Limited (CIN: U85500MH2025PTC450236, having its registered office at A-103, Ist Floor Freight Forwarders Premises Co-op Society Ltd,Plot No.5, Sector I, Dronagiri, Uran, Raigad, NAVI MUMBAI, MAHARASHTRA 400707) (“Company”, “we”, “our”, or “us”) is the owner and operator of the website https://www.mypeblo.com/ (the “Website”), the mobile application (“App”) and other digital platforms, operating under the brand name “Peblo”, (collectively, the”Platform”), engaged in the development, creation, production, publication, and distribution of educational and informational content and learning experiences for children, including video content, animations, AI-assisted features, voice-enabled tools, adaptive quizzes, and other digital media and services made available through the Platform (collectively, the “Services”).

These Terms of Use (“Terms”), together with our Privacy Policy, apply to all or any individual person, entity, corporation or agent, (hereinafter referred to as the “User”, “you”, “your”) and governs your access to and use of the Platform and availing the Services.

Where the App is downloaded through Google Play or any other authorised application marketplace, the User’s use of the App shall also be subject to the applicable terms and policies of such marketplace. Nothing contained in these Terms shall limit or exclude any rights or obligations arising under such applicable marketplace terms to the extent required by law.

BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND THE PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY STOP USING THE PLATFORM AND THE SERVICES.

The Company may, at its sole discretion, review, modify, or update these Terms and/or the Privacy Policy at any time by posting the revised version on the Platform. Users are advised to review them periodically. Continued use of the Platform or Services after any changes are posted shall constitute acceptance of the updated Terms and/or Privacy Policy. If you access or use the Platform on behalf of a child, you confirm that you are authorized to do so and agree to these Terms on their behalf as well.

The Company may suspend, restrict or terminate access to the Platform where a User violates these Terms, misuses the Platform, interferes with the operation or security of the Platform, or otherwise acts in breach of applicable law. Upon such suspension or termination, the User’s right to access the affected Services shall immediately cease. Refunds relating to Subscription purchases shall be governed by the Company’s Refund Policy available on the Platform, which forms an integral part of these Terms.

1. About Our Services

Our Services may be available through our Website, the App, YouTube channel, social media pages, newsletters and other platforms, as may be used or made available by us from time to time. The Services may also contain links to third-party websites, applications, platforms or services, and our content may be distributed through third-party platforms such as YouTube and social media channels. We do not own or control such third-party websites, applications, platforms, or services and are not responsible for their content, policies, security practices, availability or performance. Your use of such third-party services and platforms is subject to their respective terms and privacy practices.

The Services include interactive content, adaptive quizzes, engaging videos, AI-assisted learning features, voice-enabled learning tools (collectively, the “AI-powered Features”), parent dashboards, progress reports, subscription-based premium features, and such other services as may be made available by the Company from time to time. The AI-powered Features are intended solely to assist learning and educational engagement and should not be relied upon as professional, educational, medical, legal, psychological or other advice. While we strive to provide useful and appropriate responses, AI-generated responses are produced through automated technologies and may occasionally be inaccurate, incomplete or unsuitable.

Certain features of the Platform may require registration for a Parent Account by a parent or legal guardian, parental consent or an active paid Subscription before such features may be accessed or used. Parents and guardians are encouraged to supervise children’s interactions with the AI-powered Features, and the Company reserves the right to modify, improve, suspend or discontinue any AI-powered Features at any time.

We may change, update, suspend, restrict, or discontinue any part of the Services at any time without liability. We do not guarantee that any content, feature, video, page, or service will remain available for any particular period.

The content provided under the Services is intended solely for general information, educational and entertainment purposes and may be updated, modified or removed by the Company from time to time. It should not be construed as professional advice of any kind, including legal, medical, financial, educational, or psychological advice.

The Company does not guarantee any specific learning outcomes, educational results, or impact from the use of such content and Services. Users are advised to exercise their own reasonable judgment and discretion while accessing and relying on any content or Services.

1. Who can use the service

The Services are intended for children, families, parents, guardians, educators, and general audiences. Children may access and use the Platform only under the supervision of their parent or legal guardian through an account created and maintained by such parent or legal guardian (the “Parent Account”). A Parent Account may only be created by an individual who is at least eighteen (18) years of age and is legally authorised to provide consent on behalf of the child. Parents and guardians are encouraged to supervise children’s use of the Platform and shall ensure that such access is undertaken under appropriate supervision where necessary.

A Parent Account may include one or more individual learning profiles created for children (each, a “Child Profile”) and shall be used to manage Subscriptions, parental consents, Child Profiles, learning progress, and other settings relating to the Services. The Parent Account holder shall ensure that each Child Profile is created only for a child under his/her care or lawful supervision and shall be responsible for the creation and management of such Child Profiles, the accuracy and completeness of the information provided in relation to them, the security of the Parent Account credentials, and all activities carried out through the Parent Account. The Parent Account holder shall promptly notify the Company of any unauthorised access to or use of the Parent Account.

The Company may require verification of the Parent Account or additional information where reasonably necessary for security, compliance, fraud prevention or verification of parental authority. Children are not permitted to independently create accounts, purchase Subscriptions or modify parental settings. The Company reserves the right to suspend or terminate any Parent Account that contains inaccurate information or is used in violation of these Terms.

2. Subscriptions

Certain Services may be available under paid Subscription plans purchased by the Parent Account holder through Google Play or another authorised application marketplace. Subscription plans may be offered on a monthly or annual basis and may include free trials or introductory offers, as may be specified at the time of purchase. Unless cancelled before the applicable renewal date, a Subscription will automatically renew for the applicable subscription period at the then-current price, as disclosed at the time of purchase. Subscription purchases are made by the Parent Account holder and, upon successful verification, apply to all Child Profiles associated with the Parent Account.

If a payment fails, access may continue during the applicable grace period while the payment is retried and may thereafter be placed on account hold until the Subscription is recovered or expires. A Subscription may be cancelled at any time through the applicable application marketplace, and access will continue until the end of the then-current Subscription period. Cancellation does not ordinarily entitle the User to a refund for any unused portion of the Subscription period. Google Play or the applicable application marketplace is responsible for processing payments and refunds for purchases made through it, and the Company does not receive or store the User’s payment card details.

3. Acceptable Use

We aim to keep our Services to be safe, respectful, and enjoyable for all Users. Misuse or attempted misuse of the Services, in any manner that could harm other users, children, the Services or the Company’s systems and content is strictly prohibited.

By accessing or using the Platform and the Services, the User agrees not to:

1. engage in any unlawful activity;

2. spread harmful or misleading content;

3. violate the rights of others or interfere with the operation of the Services;

4. attempt unauthorised access to the Platform, the Company’s systems or APIs;

5. reverse engineer, decompile, disassemble, attempt to extract the source code or underlying structure of, or otherwise interfere with the Platform, the App, the Services, APIs, adaptive learning systems or AI-powered Features;

6. use automated scripts, bots, crawlers or similar technologies to access or interact with the Platform, or copy, scrape, harvest or collect information from the Services through automated means;

7. interfere with parental controls, Subscription management, digital rights management technologies, subscription verification, access controls or any other security feature of the Platform;

8. misuse, manipulate or intentionally provide misleading prompts or inputs to any AI-powered Features;

9. introduce viruses, malware or other harmful technologies; or

10. use the Services in any manner that endangers, exploits, harasses, bullies or otherwise harms any Users.

In the event any User’s use of the Services results in loss, damage, claims, or legal liability to the Company or any third party due to violation of these Terms or applicable law, such User shall be responsible for such loss or liability. We reserve the right to remove content, restrict or suspend access to the Services, and take appropriate legal action as may be necessary.

2. Intellectual Property

All content, materials and technology made available through the Services, including videos, animations, characters, graphics, illustrations, logos, text, educational materials, quizzes, software, adaptive learning systems, user interfaces, databases, AI-generated content, voice outputs, audio content, designs, branding and other proprietary materials, belongs to us or our licensors and is protected by applicable intellectual property laws.

The name “Peblo”, our logos, characters, mascots, brand elements, and other distinctive identifiers are our trademarks or proprietary assets. You may not use them without our prior written permission, in any manner that creates confusion, misrepresents affiliation, or implies endorsement, sponsorship, or any kind of association with us.

You may view, access and share the content made available through the Services for personal, non-commercial, and educational purposes, provided you do not remove ownership notices or claim the content as your own. You may share or forward our content with others for limited personal use, including for informational, educational, or entertainment purposes, provided such sharing does not involve any commercial use, alteration, or unauthorized distribution of the content. You may not copy, reproduce, modify, distribute, sell, publish, create derivative works from, commercially exploit, or otherwise use any content or proprietary materials made available through the Services except as expressly permitted under these Terms.

Premium Content made available through a Subscription is licensed solely for personal, non-commercial viewing through the Platform. Premium Content may not be downloaded, copied, redistributed, published, modified, or otherwise commercially exploited, or used to circumvent any digital rights management or access controls implemented by the Company.

Any right not expressly granted to the User under these Terms is reserved by the Company and/or its licensors. Nothing in these Terms transfers ownership of any intellectual property rights to the User. We will review such requests and take appropriate action where required.

3. User Communications and Submissions

If any User contacts us, submits feedback, participates in a contest, sends suggestions, or provides any content, information, material, or communication to us, the User hereby represents and confirms that they have all necessary rights, permissions, and authority to provide such material and that the same does not violate, infringe, or misappropriate any third-party rights, including intellectual property, privacy, confidentiality, or other proprietary rights of any third party. The User shall be solely responsible for ensuring that any material provided by them is lawful, and does not contain any content that is unlawful, harmful, defamatory, offensive, or otherwise prohibited under applicable laws.

By sending us feedback, suggestions, ideas, or other submissions, the User hereby grants us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and transferable right to use, reproduce, adapt, publish, and display that material for purposes related to our Services, without any obligation to compensate you, unless otherwise agreed in writing.

4. Disclaimer

We work hard to provide useful, engaging, and accurate content. While we aim to create engaging and educational content, we do not guarantee any specific educational, developmental, learning, behavioural, or other outcomes from the use of our Services. However, we are not guaranteeing that all content and the Services provided will always be complete, accurate, current, or error-free.

The Services are provided on an ‘as available’ basis. We do not guarantee uninterrupted access, continuous availability, or that the Services will always be free from technical issues. Any reliance you place on the content available through the Services is at your own discretion and risk.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, the Services.

The Company does not guarantee uninterrupted availability of the AI-powered Features, adaptive learning systems, Subscription services or voice-enabled features.

5. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Navi Mumbai, Maharashtra, India.

6. Events Beyond Our Control

We will not be responsible for any delay, interruption, or failure to provide the Services caused by events beyond our reasonable control, including natural disasters, internet outages, technical failures, cyberattacks, government actions, or failures of third-party service providers.

7. Grievance Officer

For any grievances or concerns related to the Platform, or any breaches of the Terms, please contact our designated Grievance Officer.

Name: Sundar Ram

Email: finance@mypeblo.com

Days and Timing – Monday to Friday, 10:00AM to 6:00 PM, excluding non-operational days such as public holidays.

The Grievance Officer will acknowledge and address your complaint within seven (7) business days of receiving such complaint.

8. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply and remain in full force and effect.