RuruVerse Studios Private Limited (“Company”, “we”, “our”, or “us”) owns and operates the website https://www.mypeblo.com/ (the “Website/Platform”), under its brand name “Peblo”, engages in the development, creation, production, publication, and distribution of educational and informational content and learning experiences for children, including video content, animations, storytelling content, interactive educational materials, and other digital media made available through its Website and/or various digital platforms (collectively the “Services”).

We value the trust of our customers and clients and are committed to protecting their privacy and personal information. 

This Privacy Policy (hereinafter referred to as the “Privacy Policy”), applies to all or any individual, person, entity, corporation or agent, (hereinafter referred to as the “User(s)”, “you”, “your”) who accesses, visits, uses the Website.

BY ACCESSING OR USING THE PLATFORM, YOU CONSENT TO THE COLLECTION, USE, DISCLOSURE, AND PROCESSING OF YOUR INFORMATION (INCLUDING PERSONAL INFORMATION), IN ACCORDANCE WITH THIS PRIVACY POLICY. WE MAY AMEND THIS PRIVACY POLICY FROM TIME TO TIME, AND YOUR CONTINUED USE OF THE PLATFORM CONSTITUTES ACCEPTANCE OF ANY SUCH CHANGES. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD DISCONTINUE USE OF THE PLATFORM.

1. Information we collect

   
   

   For the purpose of providing and improving the Website and our services, we may collect certain information from Users. Such information may include personal information voluntarily provided by Users, including through enquiries, contact forms, newsletter subscriptions, surveys, feedback forms, questionnaires, contests, promotional activities, or other communications with us.

   
   

   We may also collect usage information, such as information relating to the User's interaction with the Website, including pages visited, content viewed, features accessed, time spent on the Website, navigation patterns, and other usage-related information. In addition, we may collect technical and device information that is automatically generated in connection with the User's access to the Website, including IP address, browser type and version, device type, operating system, language preferences, device identifiers, and the date and time of access.

   
   

   We may further collect cookies and analytics information through cookies, web beacons, pixels, analytics services, and similar technologies to understand User behaviour, analyse Website traffic, improve Website functionality, and enhance User experience.

   
   

   We generally do not seek to collect sensitive personal information; however, where a User voluntarily provides such information in connection with enquiries, feedback, surveys, or other interactions with us, such information may be collected and processed in accordance with this Privacy Policy and applicable law.

2. Information Collected by Third-Party Platforms

   
   

   We may make our content available through third-party platforms, including YouTube and other social media platforms. Any information collected, processed, stored, or shared by such third-party platforms, or any information provided by Users directly on such platforms, shall be governed by the respective privacy policies, terms of use, and data handling practices of such platforms. We do not control and are not responsible for the privacy practices of any third-party platform. Users are encouraged to review the applicable privacy policies and terms of use before accessing or interacting with such platforms. We may receive aggregated and anonymized analytics, audience insights, engagement metrics, and similar information from such platforms.

3. How We Use Information

   
   

   We use information provided to facilitate access to the Website and our Services, to operate and improve our Website and Services, respond to enquiries, communicate with Users, provide customer support, administer contests or campaigns, evaluate the performance and functionality of the Website, understand audience engagement, User interests, preferences, and usage trends, improve content quality, develop new content, features and Services, generate aggregated and anonymized insights and analytics, maintain security, detect, prevent, and investigate fraud, misuse, or other unlawful activities, comply with legal obligations, and protect our rights and interests.

   
   

   We may also use information to improve User experiences, send Service-related communications, updates, newsletters, and other information relating to the Website and our Services (where permitted by law), and support the growth and development of our Services.

   
   

   We will rely on your consent to process your personal information if collected. In some situations, we may process information without consent where this is permitted by law, for example when you voluntarily contact us, when we are required to comply with legal obligations, or when we need to protect our Services, Users, or the public.

   
   

   Where we rely on consent to process personal information, you may withdraw your consent at any time by contacting us. If you withdraw consent, we will stop processing your personal information for the relevant purpose, except where we are permitted or required to continue processing under applicable law. Withdrawing consent may affect our ability to provide certain features or respond to certain requests to you.

4. Cookies and Similar Technologies

   
   

   Our Website may use cookies and similar technologies to improve functionality, understand Website usage, maintain security, and enhance User experience. Cookies help us understand how visitors use our Website and allow certain features to operate properly.

   
   

   Most web browsers allow Users to manage or disable cookies through their settings. However, some parts of the Website may not function properly if cookies are disabled.

5. Sharing of Information

   
   

   We may share information on a need basis, with trusted service providers, business partners and professional advisers who help us operate our Website, host our systems, maintain security, provide technical support, conduct analytics, process communications, or otherwise perform Services on our behalf. Such parties shall be permitted to access and use such information only to the extent necessary to provide the relevant Services for us.

   
   

   We may also share information where required by law, regulation, court order, legal process, governmental request, or where we believe such disclosure is necessary to comply with applicable law, enforce our legal rights, investigate or prevent fraud, misuse, or unlawful activities, or protect our rights, Users, children, the public, or the security and integrity of our Website and Services.

6. Data Security and Data Retention

   
   

   We implement reasonable technical, organisational, and administrative measures to protect any data from unauthorized access, use, disclosure, alteration, loss, or destruction. Such measures may include access controls, security monitoring, secure hosting arrangements, encryption where appropriate, and internal procedures designed to safeguard data.

7. International Transfers

   
   

   Some of our service providers, technology partners, hosting providers, or third‑party platforms may process information outside India. We will also seek to ensure that our service providers are subject to appropriate contractual obligations to protect information and to use it only for the purposes for which it was shared with them.

8. Children's Privacy

   
   

   For the purposes of applicable law in India, we treat individuals under the age of 16 years as children. If a parent or guardian believes that a child has provided personal information to us in a manner that is inconsistent with this Privacy Policy or applicable law, they may contact us. Parents and guardians are encouraged to supervise children's online activities and to contact us if they have any questions regarding our privacy practices.

   
   

9. Governing Law and Dispute Resolution

   
   

   These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

   
   

10. Grievance Officer

    
    

    For any grievances or concerns related to the Platform, or any breaches of the Privacy Policy, please contact our designated Grievance Officer (by whatever name called under Applicable Laws).

    Email: grievance@mypeblo.com

    Days and Timing – Monday to Friday, 10:00AM to 6:00 PM, excluding non-operational days such as public holidays.

    The Grievance Officer will acknowledge and address your complaint within seven (7) business days of receiving such complaint.